Client stories
UPGRADE Coaching case studies.
Three realtors, a veteran-owned business, a mold remediation company and a hemp business. Where each one started, what they worked on with Thommy, and the result they reported.
01 / The stories
Find someone whose business looks like yours.

Full case study
Realtor
Cynthia
$7M to $14Mannual production, one year later
A seasoned realtor coming back from a season of family caregiving, with other coaches' rigid scripts behind her. Her production doubled in one year, from $7M to $14M.

Mold remediation, first year in business
Will Craddock
6xhis expected first-year revenue
- Where they started
- Going to as many as seven networking events a week: groups, chambers, associations. Working hard, and on track to look back at year one and realise he had been busy, not strategic.
- What they worked on
- He cut to one core networking group, built communication blocks into his calendar, reworked his 1:1 meetings so people wanted to refer him, set up weekly follow-up and hosted events for his best referral sources.
- What happened
- 6x his expected first-year revenue. Doubled the business he got from BNI. Gave 300 referrals and received 80 in nine months, not counting referrals outside BNI.

Residential realtor, 20 years
Jacqueline Toledo
13under contract in one week, plus 4 closings
- Where they started
- A 600-person database and a best year of 31 transactions, living paycheck to paycheck and questioning whether to stay in real estate.
- What they worked on
- Mindset, decisive action and the habits that let her perform consistently, then protecting her calendar, her energy and her family time.
- What happened
- 13 houses under contract and 4 closings in one week. One weekend she finished her work, took her family to dinner and rested. She said it felt like playing hooky.

Real estate, Columbia SC
Lynne
2ndbest month of her career
- Where they started
- She moved from Michigan to Columbia, South Carolina and started from zero. In her words: you can't do an event until you know some people, and she didn't know anyone.
- What they worked on
- Rebuilding her network the way she built it the first time, through love, generosity and appreciation, and connecting with higher-level referral partners.
- What happened
- She hosted a Wine, Women and Wealth event that led to warm introductions, and had her second-best month in real estate, ever.

Air Force veteran, founder of Purple Camo
Kelley Rheault
14referrals a month, six months later
- Where they started
- She built Purple Camo with the discipline she learned in the Air Force, but her referrals depended on whoever happened to remember her.
- What they worked on
- Three chosen referral partners, a weekly follow-up block on the calendar, and a one-sentence answer to who she serves.
- What happened
- Within six months most of her new clients came from introductions, up from 3 referrals a month to 14.

Owner, hemp wellness business
Terri Mandigo
$12ka month in sales, eight months later
- Where they started
- Her hemp business ran on markets and one-off sales she could never predict from month to month.
- What they worked on
- A referral circle of wellness practitioners, weekly follow-up with each of them, and small education nights for their clients.
- What happened
- Repeat and referred customers now carry the business: monthly sales went from $4k to $12k in eight months.
Your business here
Your story next?
Tell Thommy where you are and where you want to be. The discovery call is free.
02 / In their words
What clients say, unedited.
“You gave me the space to figure out who I want to be, and that changed everything. I'm not chasing success anymore. I'm aligned with it.”
CynthiaRealtor“Thommy taught me clarity and focus. His guidance and availability have helped me not only get more referrals, but have more fun doing it.”
Will CraddockMold remediation, first year in business“Coach, I have 13 houses under contract and 4 closings this week.”
Jacqueline ToledoResidential realtor, 20 years“You made me believe in myself more than I believed in myself. And I believed in myself a lot, so that says a lot.”
LynneReal estate, Columbia SC
Next step
Your story starts with a free discovery call.
Tell Thommy where you are and where you want to be. Take the Referral Habits Assessment first if you want to bring your results.
Call or text407-225-5565
- 1Take the assessmentA few minutes. Shows which of the six habits is holding your referrals back.
- 2Book a discovery callFree. You and Thommy work out whether 1:1 coaching fits.
- 3Twelve sessionsTwo 30-minute sessions a month with Thommy, for six months.
